000 00934cam a22002894a 4500
001 12801367
003 BD-GzIUT
005 20231019211020.0
008 020604s2003 njua 000 0 eng
010 _a 2002074916
020 _a8129702606
040 _aDLC
_cDLC
_dDLC
042 _apcc
050 0 0 _aHD62.15
_b.T6792 2003
082 0 0 _a658.562 BET
_221
245 0 0 _aTotal quality management /
_cDale H. Besterfield ... [et al.].
250 _a3rd ed.
260 _aUpper Saddle River, N.J. :
_bPrentice Hall,
_c2005.
300 _axi, 640 p. :
_bill. ;
_c24 cm.
365 _cINR
_d175.00
504 _aIncludes bibliographical references (p. 631-633) and index.
650 0 _aQuality management.
700 1 _aBesterfield, Dale H.
906 _a7
_bcbc
_corignew
_d1
_eocip
_f20
_gy-gencatlg
942 _2ddc
_cBK
999 _c955
_d955